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ADP Survey: 40% of Employees Don't Understand Their Benefits

According to a recent article by Lisa Gillespie in Employee Benefit News...

A new ADP survey shows a wide gap between the goals and reality of how employees understand their benefit plans.

Eighty percent of human resources decision-makers believe it's important for employees to fully understand their benefit options, yet they estimate only about 60% of their own employees do – a finding with serious implications for how companies communicate one of the most important parts of their employees' total compensation.

Other major findings of the survey include:

  • Over half of the mid-sized employers and over one-third of the large employers don't even have employee communications budgets
  • Although the majority of respondents believe decision support tools help employees understand their benefits, the majority indicate they do not offer such tools to their employees.
  • Nearly 90% of large companies and 70% of mid-sized companies host web portals with employee benefit information. Fewer than 50% of the respondents offer mobile applications, but the majority believe these are "important".

Do your employees understand their benefits? Do you have an employee communication budget? Do you provide decision support tools to your employees?

Read the complete article for more details.


Posted by Cristie Travis at 4:24 PM

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