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Ever Wonder What A Never-Event Looks Like?

Every year 1,300 to 2,700 Americans are harmed by wrong-site errors. Even after all the attention to this issue since 1999, brought to light by To Err is Human, and an understanding that it is possible NOT to have these injuries, highlighted in 2001 in Crossing the Quality Chasm, these numbers are not going down and people are still harmed.

It is critical to put a face on this problem. It is not just numbers, it is people that are harmed -- it can be you, your family, your co-worker, your hairdresser, your pastor, your neighbor.

Read this article to see what a never-event looks like and how it affects people!

MBGH, through our Leapfrog participation, is challenging our hospitals to eliminate never-events and to apologize to patients and families when they do occur, not charge the patient or the insurance company for the never event or any procedures needed to correct the mistake, to report the event to appropriate organizations, and to perform a root cause analysis to identify why the event occurred.

Posted by Cristie Travis at 12:25 PM

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