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67% of Memphis-Area Hospitals Receive an "A" on National Hospital Safety Score

Memphis, Tennessee October 29, 2014 – Updated Hospital Safety Scores– the “A,” “B,” “C,” “D” or “F” grades assigned to more than 2,500 U.S. adult general hospitals (pediatric and specialty hospitals do not receive a score)– were released today by patient safety advocate The Leapfrog Group, an independent nonprofit organization representing employer purchasers of health care.

The Scores are based on preventable infections, injuries and errors, and grades were assigned to nine adult, general hospitals in the Memphis area with six receiving an “A,” the highest letter grade.   

Memphis Business Group on Health is pleased to recognize our local ‘A’ hospitals, including both of Saint Francis Healthcare’s hospitals and all four of Methodist Healthcare’s hospitals, for demonstrating they have made the well-being of their patients a top priority. We are excited that 67% of Memphis hospitals have now achieved an “A”, our largest number since the score was initially released in 2012, and more than twice the national average of 31%,” said Cristie Upshaw Travis, CEO. “Hospital errors are the third-leading cause of death in the United States, behind heart disease and cancer – a fact that serves to highlight the crucial need to put safety first in our hospitals. We hope these hospitals will continue to strive for a consistent level of safety excellence and that other area hospitals will follow that example.” 

The Hospital Safety Score is designed to give the public information they can use to protect themselves and their families whenever faced with a hospital stay. The Score is calculated by top patient safety experts, peer-reviewed, 100-percent transparent and free to the public. 

A full analysis of the data and methodology used in determining grades is available, as always, on the newly re-launched website, which now also includes consumer-friendly videos and tips for patients and their loved ones. Visit the site at   

“We want to turn patients into savvy health care shoppers by enabling them to take an active role in selecting a hospital. By evaluating hospitals based on important safety measures and grading them accordingly, we can help consumers make smarter choices for themselves and their families,” said Leah Binder, president and CEO of Leapfrog, which administers the Hospital Safety Score. “Those hospitals receiving an ‘A’ today should be proud of their record, as they are helping us to raise the standards of health care and transparency nationwide. The local community should take note of that.”    

“Memphis-area residents should use every resource available to protect themselves when planning for a hospital visit, including the Hospital Safety Score. For our part, we will continue to use the Hospital Safety Score as a tool to educate the public while working with hospitals, physicians, nurses and other clinicians to improve patient safety in our community,” said Travis.   

Calculated under the guidance of Leapfrog’s Blue Ribbon Panel of patient safety experts, the Hospital Safety Score uses 28 measures of publicly available hospital safety data to produce a single score that represents a hospital’s overall performance in patient safety. Leapfrog’s Score is the only tool available today that focuses exclusively on errors, injuries and infections.    

For more information on the Hospital Safety Score, or to find out the score of your local hospital, visit A Hospital Safety Score mobile app is also available for download.   

About Memphis Business Group on Health 

Memphis Business Group on Health (MBGH) is a non-profit coalition of member employers sharing solutions, providing connections, and offering tools to its members so they can manage the quality and cost of their health benefits. MBGH is the only organization in Memphis representing the employer’s voice – fighting to help employers manage the rising cost of health care, improve the quality of medical care for their workforce, and empower employees to choose healthier lifestyles. MBGH members provide health insurance benefits to more than 300,000 across the state of Tennessee.   

About The Leapfrog Group 

The Hospital Safety Score (  is an initiative of The Leapfrog Group (, a national nonprofit organization using the collective leverage of large purchasers of health care to initiate breakthrough improvements in the safety, quality and affordability of health care for Americans. The flagship Leapfrog Hospital Survey allows purchasers to structure their contracts and purchasing to reward the highest performing hospitals. The Leapfrog Group was founded in November 2000 with support from the Business Roundtable and national funders and is now independently operated with support from its purchaser and other members. 

Posted by Cristie Travis at 8:48 AM

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